Orders, Return & Exchange Policy

At EVM Jewelers, we specialize in custom design. It is a deeply personal and intimate process, allowing you to create a ring that is truly one of a kind. Every detail reflects your story, making it a symbol of your lifelong commitment and love.

Step 1. Stop by and explore your options through our showcases to gather inspiration.

Step 2. Choose your diamond: Hand-select a few diamonds to review. Schedule a private appointment to examine the diamonds more closely and choose the one you love.

Step 3. Design your setting: Once you have chosen your diamond, we will work together to design the perfect setting. We will provide a detailed quote for your custom ring.

Step 4. Secure your design: After you are happy with the quote, we will proceed with the next steps. A 50% nonrefundable deposit is required to begin the design process.

Step 5. We create a CAD design of your dream ring, presenting your vision in a realistic, three-dimensional image. (See example below)

Step 6. Review and Approve: You will have the opportunity to review the design and request any changes to ensure it is exactly what you want.

Step 7. Once approved, your ring moves into production. The design is cast into the setting of your choice, and the diamond is carefully placed by hand to ensure perfection.